Shipping policy

This website is operated by Angel Guss. Throughout the site, the terms “we”, “us”
and “our” refer to Angel Guss. Angel Guss offers this website, including all
information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. We reserve the right to refuse service to anyone for any reason at any time. Questions or concerns can be addressed by emailing us at customer.service@angelguss.com

Shipping time varies according to the item purchased. In-stock items will ship 3-7 business days after the order is made in the system. Out-of-stock items, made-to-order items or items that require re-sizing or customization of any kind will ship within 1-4 weeks. Once the item is shipped, the customer will receive a notification of shipment with tracking information.

All orders will be shipped via UPS, and a signature will be required upon delivery. Angel Guss is not liable for lost shipments when UPS’ tracking information states that the item has been delivered. Angel Guss is not responsible for delayed delivery of packages due to the purchaser not being available for signature upon arrival, or due to any unforeseen weather or technical issues with the shipping company.

Angel Guss offers complimentary shipping for orders shipped to Canada and US. If your package is sent back to Angel Guss for any reason, you will be responsible for paying the re-shipment of your order. Currently, next day delivery and express shipping are not available.

Angel Guss offers worldwide e-commerce services. For international orders, no GST/HST will be collected. However, please note that price of merchandise and shipping costs do not include import and customs duties, Value Added Taxes (“VAT”), tariffs and other fees that may be levied by the destination country, all of which are the responsibility of the purchaser. For the sake of customs clearance, the order recipient is the importer of record and must comply with all laws, regulations and restrictions of the destination country. Angel Guss is not responsible for any delays that customs clearance may engender. Any costs related to a refused delivery because of high customs brokerage fees, duties, taxes or restrictions imposed by the destination country are the responsibility of Imthe purchaser.